Comments From Our Customers

We're proud of what our customers say about us:

"In my first purchase from Gemfix, I was very impressed with the quality of my Emerald purchase and expeditious shipment. A subsequent independent appraisal resulted in a very high grading. In summary, I fully believe Gemfix is a first rate, very reputable dealer in fine gemstones. I give Gemfix my highest recommendation!" 
---Steve Bradley, Minneapolis

"Add me to your list of satisfied customers. I was apprehensive about ordering something like a gemstone over the internet. I called your business with questions and found you to be very open and understanding about my concerns. Then the stone arrived. Beautiful! And every bit as lovely and rich in color as the picture suggested. I was delighted and pleasantly surprised. I'll be telling my friends about you (and I'll be coming back!).
Thanks,
---L. Stone, Evansville, IN"

"Dear Andrew, I have about 20 pieces of tourmaline rough. Over the past ten years I have dealt with other cutters and have always wished that I had sent the lots to you. 
I am always impressed with the yield and quality of your work and I am happy that you are willing to work your magic on this tourmaline.
Thanks,
Bill Lumma."
---William Lumma, Pennsburg, PA 

"I recently purchased a couple of gemstones from you and didn't want to wait until I returned from my business trip to let you know I received them. I ordered using email and you shipped the gemstones to me in New Jersey. I just wanted to let you know that I received the aquamarine and the pair of matched 8mm citrines. The stones are beautiful and I am extremely happy with your products. My jeweler has also attested that the stones are really nice and she especially likes the aquamarine. I will definitely be back for additional stones in the future.
Thank you,"
---Dottie G., New Jersey

"I know Andrew's Gemfix since I moved from Germany to Amerika in 1994 as a reliable stone cutting facility. Back in Idar-Oberstein I am used to have easy access to top of the line gemcutters, so I was more than pleased to find a precision lapidarist in Southern California. Since I am working with German cut gemstones I could not afford lower quality stones in my gemstone line. With Gemfix I was never disappointed."
---Volker Dahlheimer,"Steinkunst", Portland, OR

"Fantastic custom cutter."
---Harold Stevens Jewelers Inc. San Diego, CA

"They arrived yesterday. They are beautiful. Thank you so much. I hope to do more business with ya'll in the future. Thanks"
---Stanley, Birmingham, AL,

"Dear Andrew & Laura,
Thank you so much for fixing my ring. It's beautiful! Andrew, you did the most amazing job replicating the cut of the uniquely faceted stone. It took me a long time to find someone who had the skills and the talent to do the task at hand. I found several people that said they could do what I wanted, but wanted to charge me more than I paid for the ring. (One jeweler said the ring would have to be recast.)
Gemfix was able to do the job in a timely, professional manner, with excellent communication. Letting me know all the options, prices and details regarding the job. Best of all, the price was not to be beat.
I had some hesitation about sending my ring to someone I didn't know, but Laura you are such a warm and friendly person, I knew instantly that I had found the perfect people to help me. Thank you again for fixing my ring. I have not worn it in over a year. Now I wear it all the time. Best wishes in your new location.
Aloha, Rodney"
---Rodney Garcia, Honolulu, HI

"We have been doing business with Gemfix for years and always feel fairly treated and well taken care of. We consider them our best source for colored gems and cutting."
---Charles & Co. , Encinitas, CA

"Gemfix has always been the best source for quality service and quality gems."
---Arthur Master Goldsmith, La Jolla, CA

"We generally carry 40 wholesale repair accounts and also offer walk-in service. Andrew and the folks at Gemfix have always filled our various needs including those 'gotta have it now' situations. We greatly appreciate their services and consideration in helping with the tough jobs we bring them."
---Artistry In Gold Jewelry Services, Poway, CA

"Jewels By Tashne has been doing business with Andrew at Gemfix for a number of years. Andrew has proven himself to be a good businessman, his service is very dependable and his work is excellent."
---Jewels By Tashne, Del Mar, CA 

"I have known and done business with Andrew (at Gemfix) since 1994 and I highly recommend his services. He is an excellent gemcutter and gives prompt and very professional service. His abilities are beyond Exceptional!"
---Severiano R. Castro, Graduate Gemologist, C.D.G., Flagstaff, AZ

"I have worked with Gemfix since 1992.They provide excellent quality cutting and material. They have standard items as well as interesting specimens.
Gemfix is on time and profesional, all the qualities one needs in a cutter.
I highly recommend Gemfix!"
---MiMa, Fine Jewelry, New York, NY

"Gemfix has been doing excellent gems cutting for the Afghanistan Connection Events for over six years." 
---Gary W. Bowersox, President, GeoVision, Inc., Honolulu, HI 

I received the zircon (and matched pair I sent to you), today. The stone is lovely. I am very pleased
and wanted to let you know how much I appreciate your help in finding the perfect stone.
Again, many thanks, the stone is perfect with the pair!
---Dianne R. Seaman

I absolutely love the Demantoid Garnet and intend on keeping it. Hence, it can be marked "SOLD" on the website.
I expect to purchase more stones from you all in the near future.Thanks,
---Cindy A.

Andrew went out of his way to provide me with the color, cut and size Aquamarine stone I needed.  He called me to confirm not just the facts of what I wanted, but the feelings I had regarding color and cut, and why.  And this was a very small purchase.  But he treated me as if I  were ordering a huge stone for royalty. 
The next time I am ready to order a gemstone, I will rely on Andrew to advise me.  Thanks again
---Carolyn Bjornstrom, Oregon

The tourmaline arrived Monday, It is beautiful!!!  Nice color variation, clean & nicely cut.  Thank you!  Will definitely shop your website again & recommend it to my gemhound friends.
---Barbara

I got the amethyst.  It is exquisite!  Everything I had hoped for.  Thank you so much.
---Tom T.

I received the stones today and my husband couldn't wait to take them into our jeweler to have them set. 
The stones were beautiful and everything I hoped for.  The color is a perfect match for the pendant I already own.
  My earrings will be done next week and I'll send you a picture of them then. Thanks again,
---Becky Girard

Thank you!  I received the tourmaline and will enjoy it.  It's a beautifulcolor of magenta,
and I think your price for it was very reasonable.
---Debbie

Received my garnet today. Beautiful!!! A special thank you for the documenation you send with your gemstones.
The cut is beautiful with excellent quality! Again Thank You!
---Virginia S.

Just a note to let you know I received the Tanzanite today.  It is lovely.
It has a nice mix of blue and violet and the cut is very precise. Best regards,
---Barbara S.

Hi Andrew, I rec'd my order of the loose aquamarine cushion gem.  Wow!  The photo just doesn't project the sparkling brilliance and sky blue color, features that will insure a winning centerpiece as a 36th wedding anniversary present to my wife.  I will see the jewelry manufacturer tomorrow to look for the right 18K gold setting.  I have 16 calibrated diamonds for him to use if he wants to surround the stone. My wife saw the gemstone and was excited at the prospect of it in a ring.  She has lots of jewelry but none have an aquamarine. I will be back for sure.
---Steve Chung, Hoonolulu, HI

Hi Andrew,
I received my parcel today and I am totally in love with the pink spinel. The cutting and the fire that comes out of that stone is astounding and it looks almost like a pink diamond. I can wait to have it set so that I can wear it. The strawberry pink Spinel is gorgeous too, but not quite the right size for the side stones I have on hand. I'm going to sleep on it tonight, but I may end up returning the strawberry spinel. Aside from returning it within 7days via insured post, are there any additional instructions that I need to to follow? As always, quite pleased and will definitely return to purchase more stones in the future. Thanks,
Cindy
Hi Andrew,
I've decided to keep the strawberry colored spinel. It's too pretty to let go of and I figured this'll just be a good excuse to redesign the piece :) Cheers,
---Cindy

Thank you for looking up the status of my order on USPS and leaving me a voicemail yesterday.
  I never got the notice from the mail carrier - don't know why.
I picked up my order yesterday and the tourmaline looks great - very true color and brightness to the description
on your web site.  The cut is beautiful.  I am definitely keeping this gem.
Thanks again for your help and for creating such beautiful cuts on color gemstones.
---Maria Silveira, Arlington

The order arrived today, thanks for checking.  The stones are perfect and of course will credit your cut on the blue/green tourmaline.   I am a strong supporter of copyright - mine and other artist's.  
It is so important that  artist's as a group always do so.
---Anne Lingner-Reece, New Orleans

We appreciate your comments! Please feel free to e-mail us with your comments or suggestions.